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gambling addiction

Gambling Addiction

What is an addict? 
A gambling addict is someone whose passion for betting has spiralled out of control. The dependence on the thrill of a bet has led to gambling being recognised as one of the most important addictions, with the exception of a dependence on illegal drugs. The initial thrill of winning can be likened to a feeling of ecstasy, where the gambler reaches an altered state of mind.

Gamblers may experience feelings of guilt and therefore aim to rationalise their habit to themselves and others, while often not believing what they are saying themselves. After losing, the gambler will continue in the hope of recouping their losses, after a win they may continue as they are feeling lucky. Either way, the desire is the same; money. When an gambling addict tries to put a stop to their habit they can become withdrawn, depressed and even suicidal due to the biological nature of addiction.

Who becomes an addict?
There is no specific personality profile particularly susceptible to gambling addiction, but certain traits exist which are common across most addictions. Lack of self-control (responsible for impetuous and impulsive behaviour), low self-esteem and elements that constitute borderline personality disorders are all important factors. In addition, stress overload, the feeling of loneliness and attention deficit are all factors which can worsen the dependence. Such a habit is hugely influenced by societal factors such as unrestricted betting laws, advertising and the increasing ease with which one can gamble.

Research has shown, the most addictive games are ones with direct and immediate links between betting and the reward such as slot machines and roulette.

Women, aged 40-50 years are most at risk of developing a gambling addiction, while for men the risk is prevalent in young men and those aged around 40 years.

Addiction can affect all aspects of a gambler’s life: family, employment, and heath, leading to an increasing spiral of despair. The best treatments for such an addiction are: Cognitive-behavioural therapy, Psychotherapy, Group help meetings (i.e. Gamblers Anonymous), medication and restructuring of all aspects of an individual’slife.

Bet responsibly
Betting by the age of 18
It is against the law to bet if you are younger than 18 and  bet365 takes any violation of this very seriously. We carry out verification checks on the age of customers who use payment methods accessible to children. In addition, we carry out spot checks on a list of customers regardless of payment method adopted. If we find that someone under the age of 18 has been using the site, any winnings will be cancelled and the individual(s) will be reported to the police.

Staff training
All our Customer Service staff receive specific training on how to deal with gambling problems.

Deposit Limits
This option allows the customer to put a cap on the amount that can be paid online on its own in a period of 24 or 168 hours (7 days). This amount may be decreased at any time. Any increases will only be implemented 24 hours after the request. Our customer service staff will be happy to provide any further information, but will not be able to change the limits set by the customer. To change payment limits go to the Change personal data  within the Members area once you are logged into your account.

Customer access
Customers can easily access the history of their transactions, withdrawals and deposits. To check your balance go to the ‘Customer Area’ section on the homepage once you are logged into your account.

Auto or waived
Bet365 allows customers to exclude themselves from their account(s) for a period of 6 months, 1 year, 2 years or 5 years. However, once this change has been made, the account cannot be reopened until the date specified. A bill which has simply been ‘closed’ can be re-opened by the customer at any time.

For more information on this matter, you can contact us at any time and one of our customer service operators will be happy to assist you.

Remain in control
While the majority of people do gamble within their means, for others gambling can become a problem.  To remain in control it may be useful to remember the following:

1. Bets should always be considered as fun, not a way to earn money.

2. Avoid trying to recover losses.

3. Bet only an amount you can afford to lose.

4. Keep a record of the time and amount you are spending.

5. If you want to have a break from gambling, you can take advantage of the ‘Self-Exclusion’.

Gambling problems
If you are concerned that gambling may have taken over your life (or that of someone else), then answer the following questions:

1. Do you stay away from work, college or school to gamble?

2. Do you gamble to escape from a boring or unhappy life?

3. When you run out of money whilst gambling, do you feel lost and in despair and need to bet again as soon as possible?

4. Do you gamble until your last penny is gone?

5. Have you ever lied to cover up the amount of time and money you spend gambling?

6. Have other people ever criticised your gambling?

7. Have you lost interest in your family, friends or hobbies?

8. After losing, do you feel the need to try and win back your losses as soon as possible?

9. Do arguments, frustrations or disappointments make you want to gamble?

10. Do you feel depressed or even suicidal because of your gambling?

If you answered ‘yes’ to most of these questions, it is likely you may have a serious gambling problem.

Parental Control
There are some third party applications that parents or guardians can use to monitor or restrict the use of your computer when accessing the Internet.

1. There is software such as www.netnanny.com which can restrict access to the Internet in order to protect children from accessing inappropriate content.

2. www.cybersitter.com allows parents to choose which sites they wish to block.

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